This page is provided for transparency. Final legal terms should be reviewed by a qualified attorney before public launch.
Contractor client responsibilities
Contractor clients are solely responsible for:
- Their own customers, services, pricing, estimates, and contracts.
- Business licensing, insurance, permits, and taxes.
- Work quality, warranties, and customer agreements.
- Honoring their customers' communication preferences (call, text, email).
- Providing accurate intake instructions, service area, and availability information.
- Only uploading or providing data they have permission to use.
Role of TrueNotch Pro™
TrueNotch Pro™ supports organized customer communication and contractor business continuity. It is not a party to any contractor-customer agreement and does not perform the underlying contracted work.
Data separation
Each contractor client's customer data is separated from other contractor clients. Access is limited to authorized users for approved support and oversight purposes.
Data ownership
Contractor clients retain ownership of their customer records. TrueNotch Pro™ acts as a service provider/processor of that data under these terms and the Privacy Policy.
Termination
On termination, contractor clients may request export of their data subject to reasonable timing, identity verification, and applicable legal or backup retention.