Legal · TrueNotch Pro™

Acceptable Use Policy

Rules every user, agent, manager, admin, and contractor client must follow.

Effective Date: June 29, 2026 · Last Updated: June 29, 2026 · Policy v1.0 · Terms v1.0

Beta: TrueNotch Pro™ is currently in beta. Some features may be tested with demo data before public launch. Payment processing, SMS messaging, call recording, automated dialing, and third-party phone integrations are not enabled.

This page is provided for transparency and operational planning. Final legal terms should be reviewed by a qualified attorney before public launch.

Prohibited activities

  • Illegal activity of any kind.
  • Fraud, misrepresentation, or deceptive intake practices.
  • Spam, including unsolicited bulk calls, texts, or email.
  • Harassment, threats, or abusive language toward customers, agents, or contractor clients.
  • Misleading or deceptive estimates and pricing.
  • Uploading customer data without proper authorization.
  • Selling, renting, or sharing customer lists collected through Front Desk.
  • Scraping, automated extraction, or bulk export of data outside permitted tools.
  • Credential sharing or account impersonation.
  • Bypassing role-based access controls or contractor-client data separation.
  • Uploading malware, scripts, or harmful content.
  • Misusing demo data as if it were real customer data.
  • Using the app to discriminate unlawfully against any person.
  • Sending SMS, recording calls, or sending commercial email outside required consent workflows.

Enforcement

We may suspend or terminate access for violations, in our sole reasonable discretion, with or without notice depending on the severity. Repeated or serious violations may be reported to applicable authorities where legally required.

Reporting abuse

Report suspected misuse to sophia@bhcsvc.com with details so we can investigate.

Not legal advice. The current release template language should be reviewed by a qualified attorney before public launch or pilot use.