Support during beta
TrueNotch Pro™ is in private beta, so support runs through the tracked forms below rather than a public inbox. Every request is recorded with a timestamp so nothing is lost.
Account, service, and plan questions
Contractor clients in beta receive support through the contact identified in their service agreement. If you are evaluating TrueNotch Pro™, start on the pricing page and submit the plan inquiry there.
Privacy and data requests
For privacy questions or data access, correction, export, and deletion requests, use the Data Request form so we can verify your identity and track the request to completion. See Data Rights for what each request type covers.
Stop contact requests
To ask that we stop calling, texting, or emailing you, use the Do Not Contact form. It is logged and applied to the contractor account it relates to.
Reporting a security concern
Report a suspected security issue through the Data Request form, choosing the security option and describing what you observed. Do not include passwords, card numbers, or customer records in the report. See Security for how we handle reports.
Emergencies
TrueNotch Pro™ is not an emergency dispatch service. For emergencies, contact emergency services or the appropriate urgent provider.