TRUENOTCH Pro™Assisted Front Desk
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Professional front-office support

Professional front-office support for contractors.

Stay responsive. Keep opportunities visible. Protect time in the field.

TrueNotch Pro™ helps contractor businesses deliver organized customer communication, maintain continuity, and keep promising opportunities from getting lost.

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Contractor focused Secure business visibility No credit card
Front-office overview
Live

Customer responsiveness

Prompt, professional communication

Supported

Opportunity visibility

Important customer interest stays visible

Clear

Business continuity

Useful context stays connected

Organized

Professional presence

A consistent experience for every customer

Ready
Built to help contractors stay connected

The TrueNotch system

Choose self-managed software or assisted front-office service.

Contractor managed

TrueNotch™

For contractors who want a clear, self-managed view of customer relationships and business opportunities.

  • Organized customer information
  • Clear opportunity visibility
  • Mobile-friendly business continuity

Assisted front office

TrueNotch Pro™

For contractors who want professional front-office support that strengthens responsiveness and keeps customer opportunities organized.

  • Professional customer communication
  • Service tailored to contractor businesses
  • Stronger continuity and service oversight
  • Secure contractor visibility

Contractor benefits

A stronger front-office experience without losing focus in the field.

Stay responsive

Give customers a more dependable way to connect with your business.

Protect field time

Keep work moving while front-office communication stays organized.

See opportunities

Maintain a clear view of customer interest that deserves attention.

Build continuity

Create a consistent customer experience from first contact onward.

Features

Built for professional service. Focused on contractor outcomes.

Responsive customer care

Help customers reach a professional front office while contractors stay focused on field work.

Organized communication

Keep customer conversations and service opportunities clear, consistent, and easy to review.

Contractor-focused service

Support each business with a front-office experience that reflects its services and customer priorities.

Customer continuity

Maintain useful context so customers receive informed, professional communication over time.

Stronger follow-through

Keep important customer commitments and open opportunities visible so fewer details are missed.

Opportunity visibility

Give contractors a clearer view of customer interest and business opportunities that need attention.

Service oversight

Support consistent quality and accountability across the customer communication experience.

Clear service boundaries

Know which communication channels are active today, with no surprise messaging or payment activity.

Trades we cover

Front-office support shaped for the way trade businesses serve customers.

RoofingHVACPlumbingElectricalGeneral contractingHandymanFlooringLandscapingPaintingRestoration

Pricing preview

Clear front desk packages for every stage of growth.

Beta access note: These capabilities are live in the current platform, subject to each user's authorized role. Package placement is planned for general release; technical tier gating, package limits, and usage quotas are not active during beta. All beta accounts currently receive the same role-appropriate capability set.

Starter Front Desk

Essential customer communication and recordkeeping.

$99/month

Base services:

  • Professional handling of customer calls and service inquiries
  • Customer contact and service-request records
  • Messages, requested callbacks, and follow-up needs recorded
Best value

Pro Front Desk

Opportunity and estimate visibility for active businesses.

$199/month

Everything in Starter, plus:

  • Lead and opportunity status visibility for the contractor
  • Estimate status, amount, sent-date, and follow-up visibility
  • Follow-up task tracking with due dates and completion status

Growth Front Desk

Deeper customer history and business-preference coverage.

$349/month

Everything in Pro, plus:

  • Business greeting and service preferences kept on file
  • Service-area, business-hours, and availability information kept on file
  • Customer profiles with related lead, estimate, and follow-up history

Scale Front Desk

Broader visibility and authorized access for growing teams.

$599/month

Everything in Growth, plus:

  • Business activity reporting across leads, follow-ups, estimates, and job outcomes
  • Authorized multi-user access with role-appropriate business views
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FAQ

Frequently asked questions

Give every customer inquiry professional attention.

Give your business a more responsive, organized customer experience.

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