Contractor Responsibilities

• Business registration in their jurisdiction.
• Trade and contractor licensing.
• Permits for projects that require them.
• General liability and workers' compensation insurance as required.
• Federal, state, and local taxes, including sales tax where applicable.
• Customer contracts, terms, and signed agreements.
• Project safety, OSHA compliance, and protection of workers and customers.
• Accuracy of estimates, scope, materials, labor, and timelines.
• Refund, deposit, and cancellation policies offered to their own customers.
• Compliance with local, state, and federal consumer-protection laws.
• Customer consent for any communication channel they use (email, phone, SMS).
• Accurate service area, availability, and pricing information.
• Worker classification and employment law obligations.
• Protecting customer data they collect and enter into the platform.

• Verify licensing, bonding, insurance, or permits.
• Provide legal, tax, accounting, insurance, or construction advice.
• Act as a party to any contract between a contractor and a customer.
• Guarantee leads, revenue, jobs won, or customer conversion.

Contractors should review their obligations with a qualified attorney, accountant, insurance agent, and local licensing authority for their specific trade and location.